Shipping

In Store Collection - Click and Collect
We offer click and collect service via the "Click and Collect" option at the checkout.
Currently the location for collection is Patriot Games Ltd, 33 King Street, Sheffield, S3 8LF.

Local Delivery
We are pleased to be offering a contactless hand delivery to Local Sheffield.
INCLUDED POSTCODES:
S1, S2, S3, S4, S5, S6, S7, S8, S9, S10, S11, S12, S13, S14, S17, S18, S20, S21.

This service is currently FREE for orders over £40, under £40 and we have set a small fee of £5.50 to cover the cost of fuel/time etc.
Delivery Available (Usually Evenings) Monday to Friday within 3 working days. (COVID UPDATE: Deliveries will be in the afternoon between 12-3pm, Mon-Fri) If you require a specific day for delivery please just let us know 
https://patriotgames.uk/contact-us and quote your order number.

EXCLUDED POSTCODES:
S24, S25, S32, S33, S35, S36, S40, S41, S42, S43, S44, S45, S49, S60, S61, S62, S63,S64, S65, S66, S70, S71, S72, S73, S74, S75, S80, S81.
We are aiming to increase this delivery area to further afar postcodes, but for 1 day per week. We have not confirmed this as of yet but we are trying to make arrangements in the near future. 


Tracked UK Royal Mail
Tracked 24 is available for a fee of £6.50.
Order should arrive 24 hours after your order is shipped from the store, however please note this is not guaranteed. We appreciate your patience.

Tracked 48 is available for free on orders over £60, and for a fee of £5.00.
Order should arrive 48 hours after your order is shipped from the store, however please note this is not guaranteed. We appreciate your patience.

Parcelforce Express 48 is available for a fee of £12.00.
This service is predominantly for long or heavy items.
Your order should arrive 48 hours after your order is shipped from the store, however please note this is not guaranteed. We appreciate your patience.

International Shipping
International Orders will be subject to Customs Fees and Taxes
Please be aware that all international orders will be subject to customs fees and taxes (as set in each individual territory). This change has occurred following the UK’s exit from the EU (1/1/21)

Delivery Duty Unpaid (DDU)

International Orders are subject to diverse duties, taxes and customs charges depending on the destination territory. The liability for payment of these charges falls upon the purchaser. On arrival, if required either the courier or a customs representative will contact you for payment of any charges that have become due on your purchase.

 
EU Shipping Information

As of 01/07/2021 the rules for cross-border VAT in the EU have changed and the VAT exemption for consignments below EUR 23 has been removed. This means that all consignments are subject to VAT within the territory that they are being delivered. This was designed to make sure that the payment of VAT is made where the consumption of goods takes place.

Currently Patriot Games is only able to supply goods as DDU until such time as a manageable and financially viable system is put in place to allow us to ship DDP (Delivery Duty Paid). We hope to be able to offer that service in the future. Apologies for any inconvenience that is caused by us abiding by the new rules at this time.